Increase visibility and control across your entire calibration lab

Laboratories are increasingly being asked by their customers to deliver reports online. Labsols Customer Portal makes it possible for your customers, whether internal or external, to access test results and reports.

Labsols Client web portals are increasingly popular in B2B environments because of their ability to streamline collaboration and increase customer engagement without compromising security.

While this technology has applications across many industries, it promises significant efficiency benefits to labs that regularly need to securely exchange data with external clients and third-party partners.

Labsols Customer Portal connected to LIMS provides your customers with their own, secure, easy-to-use web portal where they can place request, download reports, review work statuses, and obtain invoices and more.

Labsols Customer facing portal pull details from Lab/LIMS database to allow lab customers to enter test requests and to retrieve reports, pay invoices and to get support from the lab in no time. This application offers functionalities to the company beyond any other customer portal. This application is ready to start by any lab in few minutes and can be accessible from multiple locations. We have also integrated this application with Mobile Apps.

Secure Portal with lots of features for Your Customers

Online and On-Demand Delivery

• Customers can login 24/7.
• Status updates are visible to customers as soon as you make them available.
• You choose the information you want to make available and when you want it to be available.

Integrated with Your LIMS, Website and Brand

• Link to the portal directly from your website.
• Your portal will be branded with your name, your logo, your information.

Email Notifications

• You can set up email notices to let your customers know when certain events occur, such as when samples are received, reports are available, etc.

Search Functionality

• Customers can search months' worth of their history to find the information they need.

Test Request Functionality

• Customers may submit test requests directly to your lab via the portal.
• LIMS administrators control the fields and information required in the request screen.
• Requests are mapped to LIMS work orders to streamline the information as it comes into the laboratory.

Security

• Your customers only have access to their own information and only when you are ready for them to have access to it.