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SmartLab Hub Overview

Digital Transformation

Transform your laboratory operations with our comprehensive digital platform that eliminates manual processes and reduces errors.

Mobile-First Design

Access all features through our responsive mobile interface, ensuring seamless operation from any device, anywhere.

Real-Time Integration

Automatically sync data across all modules to maintain consistency and provide real-time updates to all stakeholders.

Eco-Friendly Operations

(Standard Analysis Plus Fibers, Fiberglass, Insect Parts, Skin Cells, Pollen)

Driver Mobile Interface

Empower your field team with comprehensive mobile tools for efficient sample collection and delivery operations.

Route Integration

  • Customers can view assigned pickups with route map integration
  • Turn-by-turn navigation to pickup locations
  • Multiple stop optimization
  • Traffic-aware routing suggestions

Status Management

  • Customers can view assigned pickups with route map integration
  • Turn-by-turn navigation to pickup locations
  • Multiple stop optimization
  • Traffic-aware routing suggestions

Real-Time Tracking

  • Real-time tracking of sample movement
  • GPS location updates
  • Delivery confirmation with timestamps
  • Chain of custody documentation

Direct Data Mapping

Eliminate manual data entry and reduce errors with intelligent data mapping and auto-population features.

Auto-Population System

  • All customer-submitted data auto-populates reporting modules
  • Intelligent field mapping and validation
  • Data consistency across all platforms
  • Error detection and correction suggestions

Integration Benefits

  • Eliminates manual data re-entry
  • Reduces human errors significantly
  • Improves data accuracy and consistency
  • Accelerates report generation process

Invoicing & Reporting

Comprehensive invoicing system with automated generation and flexible reporting options.

Invoice Types

  • Proforma Invoices (Pre-confirmation)
  • Tax Invoices (Post-sample testing)
  • Automated generation based on selected commercial model
  • Customizable invoice templates

Auto-Generation Features

  • Dynamic invoice logic based on selected commercial model
  • Automated tax calculations
  • Multi-currency support
  • Compliance with local tax regulations

Report Generation

  • Customers can get auto-generated digitally signed test reports
  • Multiple format options (PDF, Excel, etc.)
  • Branded report templates
  • Batch report generation capabilities

Digital Report Delivery

Secure and efficient digital delivery system with comprehensive tracking and access controls.

Dashboard Access

  • Available via customer dashboard for instant access
  • Role-based access controls
  • Secure login and authentication
  • Multi-user account management

Document Management

  • Reports, invoices, and test history downloadable in PDF
  • Version control and revision tracking
  • Digital signatures and certificates
  • Archive and retrieval system

Live Tracking Dashboard

  • Request status, testing progress, invoicing, and report availability
  • Real-time status updates
  • Progress indicators and milestones
  • Estimated completion times

Sales Promotion

Flexible commercial models designed to accommodate different customer preferences and business requirements.

A. Coupon-Based Model

  • Pre-Payment System: Customers purchase prepaid test coupons (bundles: 10, 50, 100+)
  • Real-Time Balance: Customers can view balance in real-time
  • Top-Up Gateway: Customers can get online top-up with payment gateway
  • Volume Discounts: Customers can get discount logic engine based on volume

B. Pay-on-Report Model

  • Flexible Testing: Customers can get sample testing initiated without pre-payment (within ₹24)
  • Hold Until Payment: Customers can auto-hold applied to reports until payment
  • Digital Release: Customers can get digital release of signed reports post-payment confirmation

C. Credit Customer Model

  • Credit Configuration: Customers can make site-wise configuration of credit limits and credit days
  • Automated Alerts: System blocks new downloads upon credit expiry or due breaches
  • Admin Controls: Only Admins can modify credit terms
  • Order Management:
    Open Orders: Dynamic rate list with discounts,
    Closed Orders: Pre-agreed quantity and pricing

Customer Self-Service & Transparency

Complete transparency and self-service capabilities that keep customers informed and engaged throughout the testing process.

  • Auto-Notifications

    SMS/Email/App Alerts

    Sample Pickup Assigned: Notification when driver is assigned

    Report Ready: Alert when test results are available

    Invoice Generated: Notification of billing information

    Payment Reminders: Automated payment due notifications

  • Live Tracking Dashboard

    Real-Time Status Updates

    Sample pickup and delivery tracking

    Laboratory testing progress

    Report generation status

    Invoice and payment status

    Interactive Timeline

    Visual progress indicators

    Milestone achievements

    Estimated completion times

    Historical data and trends

  • Instant Document Access

    24/7 Document Availability

    Immediate access to completed reports

    Invoice and payment history

    Test certificates and documentation

    Downloadable PDF formats

    Search and Filter Options

    Search by date range, test type, or sample ID

    Filter by status or location

    Bulk download capabilities

    Advanced search parameters

Green Incentive Program

Environmental sustainability program that rewards customers for choosing eco-friendly digital options.

Digital Billing Discount

  • 1-2% billing discount for opting only for digital invoices and reports
  • Automatic application of discounts
  • Cumulative savings tracking
  • Environmental impact reporting

Sustainability Benefits

  • Reduction in paper consumption
  • Lower carbon footprint
  • Faster report delivery
  • Enhanced document security

Program Features

  • Opt-in/opt-out flexibility
  • Savings calculator and tracker
  • Environmental impact metrics
  • Green certification badges