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Business Intelligence and Dashboard for LaboratorySupport

Empower Laboratory with Data

Enormous volumes of data flow through Laboratory Information Management Systems (LIMS) each day. Orders are received, samples are tracked, results are entered and verified and reports are sent back to the customers. How do laboratories harness the information generated for value-added delivery? Lab databases can be considered a repository of established knowledge and a source for new knowledge from which to build a framework for business intelligence and decision making.

Traditionally, if a laboratory manager wanted to create a specific new productivity report, they had to ask their IT department to pull together the data and create the desired report. In recent years, laboratory informatics companies are crafting products specifically designed to deliver Business Intelligence to their customers and clients. Business Intelligence (BI) is a set of computer-based tools that provide organized, well structured and understandable views of laboratory operational and financial data.

BI can greatly assist management to better understand their laboratory operations and make well founded, prudent decisions to meet laboratory objectives. Best of all, real-time dashboard reports can often be delivered directly to the manager’s desktop, iPad, or mobile device, helping her/him to make better decisions and improve processes.

  • Organize data and present metrics that are relevant to goals.
  • Transform most valuable data into actionable insights.
  • Monitor, measure and track performance with interactive KPIs.
  • Spot emerging trends that will set you apart from the competition.
  • Make business more efficient, more intelligent and more profitable than ever thought possible.
Customer Challenges

The analytical laboratory is becoming increasingly complex. Globalization and consolidation drive the need to standardize and optimize to maximize productivity and lower costs. Optimization opportunities exist but many go unrealized, overlooked, or untouched because the data is difficult to access, difficult to assemble, or difficult to interpret.

Labsols’s Laboratory Business Intelligence (LBI) tool can use your operations data to give the insights needed to achieve desired outcomes.

Exploratory Visualizations –
Different range of Dashboards & KPI

Interactive visualizations are a powerful approach for data exploration. Labsols LBI provides standard and custom visualizations with modern technology visualization tools. A suite of defined dashboards allows the laboratory operations people at different departments to effectively explore the data to uncover key insights.


Laboratory Business Intelligence helps to detect silent or hidden information or non-plausible results from vast amounts of research data, thus avoiding biases in information handling. Laboratory Intelligence offers a visual, interactive and associative way to handle and analyze masses of information.


Data analytics and reporting has previously been very IT or developer driven. Ad-hoc data search, change of time scales, perspectives and granularities of the data should be on the fingertips of laboratory users. Lab Business Intelligence solutions are aimed for the end users, who benefit from the data most, removing the total reliance on IT personnel in data analytics.


When a new LIMS is taken into use, a need often emerges to create trends and statistics from the previously collected data that still remains in the old system. Or, sometimes data needs to be combined from multiple systems. Lab Business Intelligence provides solutions for utilizing scattered data in multiple systems, whether old or new, so that data can be analyzed most efficiently

Manager Dashboard

The Manager Dashboard is a quick overview of all current orders. It also shows detailed comparison with historical data. This particular dashboard help to under order numbers of a particular year, month, week, day and even hour and minutes.

Glimpse of Analytics in Manager Dashboard

  • Analyst Occupancy
  • Sample Turnaround Time
  • Batch Registration Trend
  • % Samples with agreed TAT
  • Popular Sample Type
  • Tests Monthly (which has results)
  • Analysis Summary
  • Sample Submitted
Executive Dashboard

The Executive Dashboard help you track the above elements in real-time. You will measure how you’re doing in terms of processes, inventory, and environment. It is a very important part of the digital strategy.

Glimpse of Analytics in Executive Dashboard

  • Job Turnaround Time (in Days)
  • Work in Progress
  • Reporting Accuracy
  • Sales Overview
  • Revenue Share by Project Type
  • Revenue Month wise
  • Number of Tests (Yearly Comparison)
Job Dashboard

Having Job Dashboard in place opens a whole new opportunity to optimize the performance of your lab. When allocating tasks or jobs to lab managers in single or multiple sites of your lab you first need to determine what is important for the performance of the department. By having this KPI in check you will ensure that you produce data of high quality and that you keep your jobs under control. You will be able to identify the bottlenecks and poor performing parts of your lab to act upon it.

Glimpse of Analytics in Customer Dashboard

Sales Dashboard

In this overview, Labsols Sales KPI enables you to manage your sales more effectively and optimize as well as analyze laboratory sales process in detail. In order to make a complete picture of your sales development and data, we have created a powerful sales dashboard that will centralize your KPIs in an interactive form and enable you to dig even deeper. That way, you will be able to control your sales activities, identify potential bottlenecks, and optimize your sales BI processes more effectively.

Glimpse of Analytics in Sales Dashboard

  • Sales by Region
  • Sales Trend
  • Sales by Job Popularity
  • Sales Quick Overview
  • Sales Comparison (Yearly)
  • Sales Growth & Worth
  • Top 5 Customers by Sales
  • Top 10 Lab Orders by Sales
  • Sales Conversion Funnel
  • Sales Order details
  • Lab Achievement Vs Target by Sales
Financial Dashboard
  • How to manage laboratory financing?
  • How to manage laboratory budgeting?
  • How to manage laboratory cash flow?
  • How to optimize laboratory operating expenses?
  • Are you processing your invoices productively?

Lab Financial Dashboard is a measurable value that indicates how well a laboratory business is doing regarding generating revenue and profits. Monitoring KPIs shows whether a business is achieving its long-term goals. With our financial business intelligence, you have the opportunity to make your financial data and insights better, more informative, and easier to manage.

Glimpse of Analytics in Financial Dashboard

  • Invoices- Quick Summary
  • Invoices- Past Due
  • Profit Margin – Net/Operating/Gross
  • Recent Invoice Payments
  • Top Paid Customers
  • Invoices Yearly Comparison
  • Invoices-Payment Status
  • Day Payable Outstanding
Inventory Dashboard

Although it can be easily forgotten about, it remains one of the single most effective ways to reduce costs and improve productivity.

No matter the size of your lab, controlling inventory is one of the most important things you can do to make everything run smoothly. Monitoring consumable supplies, reagents, lab equipment, and instruments can be a big task. But doing so efficiently will increase productivity and reduce costs. To help, the Labsols teams have put together this handy KPI to lab inventory management.

Glimpse of Analytics in Inventory Dashboard

  • nventory Size by Lab Consumables
  • Lab Consumables - Wasted
  • Current Availability (All)
  • Calibration Reminder
  • Lab Consumables - Reserve
  • Cost of Wasted Consumables
  • Current Usage Count
Productivity Dashboard

Capturing Productivity in the Laboratory

Over the past few years, nearly every laboratory manager has been faced with the seemingly contradictory demands from management to shrink budgets and from clients to increase services. Is it possible for a lab manager to resolve this contradiction to meet both performance expectations? The solution may be the same one that has driven economic expansion for years–increase productivity.

Glimpse of Analytics in Productivity Dashboard

Customer Service Dashboard

If you're not measuring your lab customer service, how will you judge the success of your actions? If you're serious about improving customer service, you need to track your CS KPI.

Labsols customer service KPI is a performance measurement that is used by lab customer service teams and by the lab customer support management to monitor, visualize, analyze and optimize customer relations by taking advantage of an advanced 360-degree customer view.

Glimpse of Analytics in Customer Service Dashboard

  • Customer Request Volume Vs Service Level
  • Customer Request Vs Service Cost
  • Customer Satisfaction Index
  • Customer Retention %
  • Revenue Vs % of Support Cost
  • Cost per Customer Support
  • On-time Report Delivery
Utilization Dashboard

This dashboard make sure laboratory professionals, and administrators work together to ensure that laboratory tests and results provide real lab benefit to customers while en suring that laboratory testing is both cost-effective and appropriately used. In short, it’s confirming the right test, at the right time, for the right customer, and at the right cost.

The goal of Utilization Dashboard is to maintain or improve the quality of care without increasing the cost of laboratory testing.