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Customer Portal Benefits

Solutions to key Pains

Transformative Benefits for Your Lab. Labsols Customer Portal isn't just a solution; it's a game-changer, offering a myriad of benefits to revolutionize your lab management:

  • Effortless Test Requests: Streamline the test request process, reducing errors and saving time.
  • 24/7 Accessibility: Enjoy anytime, anywhere access to lab services, fostering flexibility and convenience.
  • Real-time Visibility: Get instant updates on instrument status, sample progress, and certifications for informed decision-making.
  • Mobile Integration: Access lab information seamlessly on-the-go with integrated mobile apps, ensuring convenience.
  • Security Assurance: Trust in data security with hosting on the reliable Windows Azure cloud platform, ensuring confidentiality.
  • Efficient Communication: Facilitate prompt and seamless communication, breaking down barriers for efficient collaboration.
  • Global Connectivity: Connect with the lab from any location, promoting collaboration across geographical boundaries.
  • Cost-effective Solutions: Reduce infrastructure costs by leveraging cloud-based services, ensuring quality without compromising on budget.
  • Regulatory Confidence: Ensure compliance effortlessly with Labsols LIMS, simplifying regulatory adherence for peace of mind.
  • Smart Analytics: Access powerful reporting tools for informed decision-making, gaining valuable insights and information.

Labsols Customer Portal doesn't just meet expectations; it surpasses them, providing your lab with an unparalleled advantage in efficiency, communication, and regulatory compliance.

Challenges for Lab “business”

  • Difficult to track lab service performance and forecast to next business planning.
  • Difficult to automate lab and decision processes to reduce costs and streamline operations.
  • Difficult to control increasing operating cost to cover for the same on various departments.
  • Difficult to expand lab services and reach more customers.

Challenges for Lab “customers”

  • Difficult to manage increasing customer jobs (lab service for testing) at a time
  • Difficult to manage increasing customer issues, complaints and requests running manually
  • Difficult to maintain quick and effective delivery to clients
  • Difficult to keep customer satisfaction on top of increasing customer orders/jobs

Challenges for Lab “operational process

  • Difficult to minimize the long time consumption on manual search and record collection for samples and other elements
  • Difficult to improve performance in terms of sample turnaround and the quality of reported data
  • Difficult to remove errors during manual calculation processing, eliminating costly retesting
  • Difficult to deliver fast and on-demand specific reports from customer against job

Labsols is a laboratory software solutions vendor with offices in the UK and India, and distributors worldwide. Labsols has developed, customized, implemented and supported solutions for various industries for last two decades. Boost your lab's performance with Labsols' lab automation solutions, enhancing productivity, efficiency, data integrity, and compliance.

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