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Customer Portal Implementations

Our Implementation Methodology for Customer Portal

As technological differentiation becomes a key point in Lab industry, customer portal is easily focusing on the value that application software can bring. LIMS customer portal is designed for organization to expand the benefit of Lab customers.

System Requirements

  • Conference with key stakeholders
  • Documenting requirement analysis
  • Business Mapping
  • Analysis
  • Preparing Techno-functional documents

Beta Release for review

  • Planning
  • Customization and Tuning
  • Testing & Bug fixing
  • Beta release for client review
  • Client feedback

Configuration and Change analysis

  • Changes gathering
  • Analysis & Planning
  • Incorporating changes to prototype
  • Testing & Bug fixing
  • Preparing modified application

Transfer and Go-Live

  • Incorporating final changes
  • Preparing Implementation plan
  • Transfer to Application server
  • Implementation & Application Handover
  • Training

User Acceptance Testing (UAT)

  • Transfer to Staging server
  • Client testing and feedback
  • Recording output
  • Recording process or output changes (if any)

Our commitment has allowed Labsols to record some of the industry’s highest ratings for customer support and a 97 percent client retention rate over the past five years. What matters most to Labsols is the positive feedback we receive from our clients worldwide which is nothing less than receiving a wide range of industry accolades and awards.

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